67db Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what personal information 67db collects, why we collect it, how we use it, and the rights you have over your own data.
Introduction
67db ("we", "us", "our") operates the online casino and sports betting platform accessible at https://67db.asia. This Privacy Policy describes how 67db collects, processes, stores, shares and protects personal information about users ("you", "your") who register for an account, visit the platform or interact with any of our services. This policy applies to all users of the 67db platform, including players based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna and all other locations across Bangladesh.
By registering an account with 67db or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree to this Privacy Policy, you must not use the 67db platform. If you have any questions about how we handle your data, please contact us at [email protected].
Information We Collect
67db collects several categories of personal and technical information in order to provide our services safely and effectively. The specific data we collect depends on how you interact with the platform.
Full name, date of birth, gender and a copy of government-issued ID provided during KYC verification.
Mobile phone number and email address provided at registration and kept current throughout account lifetime.
bKash wallet number, Nagad number, Rocket number, bank account details or card details used for deposits and withdrawals.
Games played, bets placed, amounts wagered, win/loss records, bonus claims and session duration logs.
IP address, device type, browser type, operating system, session cookies and local storage data used for platform function.
Approximate location inferred from IP address, used to verify eligibility and apply relevant content settings.
How We Use Your Information
67db uses the personal information we collect for the following purposes. We do not use your data for any purpose not described in this policy without first obtaining your consent.
- To create and manage your 67db account, verify your identity and process KYC documentation as required.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, DBBL and other supported payment channels.
- To operate and deliver our gaming services, including live casino, sports betting, slots, crash games and all other platform features.
- To send you service communications such as transaction confirmations, account security alerts and support responses.
- To detect, investigate and prevent fraud, money laundering, bonus abuse, underage access and other prohibited conduct on the platform.
- To improve the platform's performance, personalise content and promotions, and conduct internal analytics on platform usage patterns.
Legal Basis for Processing
67db processes personal data on one or more of the following legal bases, depending on the specific processing activity involved.
- Contractual necessity: processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payments and game delivery.
- Legal obligation: processing required to comply with applicable laws, including anti-money-laundering obligations, KYC requirements and regulatory reporting.
- Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring and internal analytics, where our interests do not override your fundamental rights.
- Consent: for marketing communications and personalisation features where you have explicitly opted in. You may withdraw consent at any time by contacting support.
Data Sharing and Disclosure
67db does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the specific circumstances described below.
- Payment service providers: bKash, Nagad, Rocket, Upay, DBBL and card processors receive the transaction data strictly necessary to process your deposits and withdrawals.
- Game providers: Pragmatic Play, PG Soft, Evolution Gaming, Spribe and other certified game studios receive anonymised session data required to run games and calculate outcomes.
- Legal and regulatory authorities: we will disclose personal data to law enforcement, regulatory bodies or courts when required to do so by applicable law or legal process.
- Anti-fraud and AML service providers: third-party tools used to verify identity, detect suspicious activity and meet anti-money-laundering obligations may receive limited data for screening purposes.
All third parties with whom 67db shares personal data are contractually required to process that data only for the specified purpose, to maintain adequate security measures, and to comply with applicable data protection law. 67db remains responsible for the data it shares and monitors third-party compliance on an ongoing basis.
Payment Data and Third-Party Processors
When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay or any other payment method, your payment credentials are processed directly by the respective payment service provider. 67db does not store your full bKash PIN, Nagad PIN, bank password or card CVV on our servers at any point. We receive only a transaction reference and confirmation status from the payment provider, which we use to credit or debit your 67db account balance.
Each payment service provider operates under its own terms of service and privacy policy. We encourage you to review the privacy documentation of bKash, Nagad, Rocket and any other payment provider you use through 67db. 67db is not responsible for data handled exclusively within a third-party payment provider's systems.
Cookies and Tracking Technologies
67db uses cookies and similar browser-based storage technologies to make the platform function correctly, keep you logged in across sessions, and gather anonymised analytics data that helps us improve the service. We use three categories of cookies.
- Essential cookies: strictly necessary for the platform to function. These include session authentication tokens and security identifiers. They cannot be disabled without breaking the service.
- Functional cookies: used to remember your preferences such as language setting, odds display format and session configuration. These improve your experience but are not strictly essential.
- Analytics cookies: anonymised data collection about how users navigate the platform — which pages are visited, which features are used, and how long sessions last. This data is aggregated and cannot be used to identify individuals.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the platform. 67db does not use third-party advertising or tracking cookies. We do not sell cookie data or share browsing behaviour data with advertisers.
Data Retention
67db retains personal data for as long as is necessary to fulfil the purposes described in this policy, comply with our legal obligations and resolve any disputes that may arise. In practice, this means the following retention periods apply as a general guide: account data and transaction records are retained for a minimum of 5 years from the date of the last transaction on the account, in accordance with anti-money-laundering record-keeping requirements. KYC documentation is retained for at least 5 years after the account is closed.
When data is no longer required for any of the purposes set out in this policy and no legal obligation to retain it exists, 67db will securely delete or anonymise it. Where anonymisation is not possible, data will be held in a restricted state accessible only to authorised compliance personnel. If you close your 67db account, your data will be retained for the legally mandated period and then deleted in accordance with this policy.
Data Security
67db takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction or disclosure. Our security measures include SSL/TLS encryption for all data transmitted between your device and the 67db platform, encrypted storage of sensitive account data, access controls that limit data access to authorised personnel only, and regular security reviews of our systems and processes.
Your Data Rights
As a user of the 67db platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.
You have the right to request a copy of the personal data 67db holds about you, along with information about how it is being used.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for marketing purposes.
Where processing is based on your consent or contractual necessity, you may request a structured, machine-readable copy of the personal data you have provided to 67db.
Please note that some rights are subject to conditions and exceptions. For example, we may be unable to delete certain data where we are required by law to retain it. We will explain any such limitation clearly when responding to your request.
Children's Privacy
The 67db platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process or store personal data from anyone under the age of 21. If you believe that a person under 21 has created a 67db account or provided personal data to us, please notify us immediately at [email protected]. Upon receiving such notification, 67db will investigate promptly, close any confirmed underage account and securely delete all associated personal data. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.
Changes to This Privacy Policy
67db reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, applicable laws or platform features. The updated policy will be published on this page with a revised effective date. Where changes are material, we will make reasonable efforts to notify registered users in advance via a platform notification or, where an email address is held on file, via email. Your continued use of the 67db platform after the updated Privacy Policy has been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of our current data practices.
Contact Us About Your Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or the way 67db handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week. You can reach us at [email protected]. Please include your registered mobile number or username in your message so we can locate your account and respond efficiently. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 15 business days.
Learn More About 67db
Read our About Us page to learn who we are and what drives the 67db platform, or visit our FAQ for quick answers to common questions.